Our performance statistics at the end of the policing year for 2012/13 show the following:
- The Force ended 2012/2013 with 90.4% of the public surveyed having confidence in the police in their neighbourhood. Q4's result is +1.4% points above Q3 results. The Force finished the year +5.4% points above the 2012/2013 Local Policing Plan target of 85%.
- The Force ended the year with 85.8% satisfaction with overall service. This represents an increase of +1.1% points against the same
period last year and 3.8% points above the Local Policing Plan target of 82%.
- March's result financial year to date of 79.8% shows an increase in overall satisfaction when compared against the same period last year (+1.4% points). This result is +3.8% points higher than the Local Policing Plan target of 76.0%. A report published by Her Majesty’s Inspectorate of Constabulary (HMIC) in June 2012 titled 'A Step in the Right Direction' puts Surrey Police among the top three in the country for victim satisfaction in the way anti-social behaviour is dealt with in local areas. More than 70% of Surrey respondents were also satisfied with the way ASB was dealt with overall, compared to a national average of 63%. We are not complacent about this area however and we know there is more to do, particularly around the identification of and response to repeat and vulnerable victims.
- One of our priorities is the reduction of serious violent and acquisitive crime with a reduction target of 3% from last year. At the end of 2012/2013 the Force had recorded 11393 serious crimes. This equates to a year-on-year reduction of 14.2% (1890 fewer offences). Our detection rate for this category is 21.5% which is 0.9% points above the end of year target of 20.6% and 1.6% points above the level recorded in the same period last year. Detection rates are steadily improving but remain a priority for the Force as part of our focus on the relentless pursuit of criminals.
- A further target was to charge/caution 500 people for Class A and Class B drug supply during 2012/13. 697 (361 Class A and 336 Class B) people were charged, exceeding the target by 197.
- 17 Organised Crime Groups (OCGs) were disrupted or dismantled during the performance year against the target of 16.
Please refer to the HMIC Crime Comparator for full details of how Surrey Police compares to other Forces.