You might be able to find the answer to your query or which organisation may be better placed to help you via the Ask The Police database, which is an easy-to-use website containing the answers to a wide selection of nationally asked FAQs.
If you are reporting a non-urgent incident please use our online reporting form, for all other queries please use the form below.
Please note emails are monitored Monday to Friday 8am till 4pm.
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Please dial 999 in an emergency. A police emergency is defined as incidents where:
Calls from landlines and mobile networks cost 15p per 101 call, no matter what time of day or the duration of the call.
We receive a lot of letters every day and we aim to answer them promptly and confirm who is dealing with your enquiry. Please address your mail to a department or individual if possible - this is especially important if you are writing to the Solicitors or Traffic Process Unit.
You can write to us by addressing your letter to:
FAO: (Name of individual, department or location)
PO Box 101
You can also report non-emergency incidents to us in person or by telephoning us on 101 or 01483 571212.
Reporting incidents provides essential information which enables us to identify those responsible and prevent further occurrences. Please visit our Hate Crime page for more information on what help is available. This page also includes more about our specialist Lesbian and Gay Liaison Officers (LAGLOs) and how you can contact them.
Surrey Police has Police Link Officers for Deaf people (PLOD) who have been trained to work with deaf people and people living with a hearing impairment.
If you are deaf, hard-of-hearing or speech impaired, you can contact us using your TextPhone on:
If you have a mobile phone you can send us messages by SMS:
Our press office opening hours are 8:30am-5pm, Monday to Friday. Outside of these hours, including Public and Bank Holidays, please call 101.
Direct line: 01483 632000
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