You can contact us by email, correspondence, telephone or Text/SMS (for deaf and hard of hearing only). Please click the appropriate tab below:

This page also enables you to find your local police station.

Email us Correspondence Telephone us Text/SMS us (deaf)

We will aim to give you an accurate and meaningful reply to email within 10 days of receipt.

If you wish to contact Surrey Police with regard to a specific incident you should do so using the Surrey Police website.

Please email: customerservice@surrey.pnn.police.uk or complete the form below:

Name

Phone Number

Email Address

Comments

Please note that this facility is only monitored Mon-Fri 0800-1700.

We receive a lot of letters and faxes every day and we aim to answer them promptly. In the first instance we will acknowledge your letter and confirm who is dealing with your enquiry. You can write to the police by addressing your letter to:

Chief Constable
Surrey Police Headquarters
Mount Browne
Sandy Lane
Guildford
GU3 1HG

Please dial 999 in an Emergency; a Police Emergency is defined as Incidents where:

Someone's life is in danger;

Someone is at risk of violence, or property is about to be damaged;

A serious offence is in progress;

A suspect is at the scene or an early arrest is likely;

Serious disruption to the public is likely

Very serious crime (e.g. Rape, GBH)

For all other Police matters please dial:

0845 125 2222*

(NB. We recommend that you put this number in your mobile, to enable you to contact us when you need to).

If you have hearing difficulties or speech impairment, our Minicom number is:

01483 539999

*Calls to 0845 numbers from a fixed line are charged to a maximum of 4p per minute. Network Tariffs apply when calling 0845 numbers from a mobile phone. Surrey Police do not profit from the provision of this number. All calls to 0845 125 2222 and 999 are recorded for monitoring purposes.

Text messaging for the deaf

If you are deaf, hard-of-hearing or speech impaired, you can use our text messaging system, which allows you to report a crime using a mobile phone. To access please dial 07786 20 40 20

If you have hearing difficulties or speech impairment

Our Minicom number is 01483 539999

Your Local Police Station

Search for your nearest Police Station using our clickable map below or select a Surrey borough from the list of links underneath.
Map of Surrey

Report Hate or Minor Crime Online

If you wish to report a crime please do so using our secure online crime reporting system.
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