Farncombe, Binscombe & Charterhouse - My Neighbourhood - Surrey Police

Actions taken on your neighbourhood priorities

Anti-Social Behaviour in Broadwater Park: WV/10/3280
You said... there was anti social behaviour in Broadwater Park
We responded...by continuing regular patrols of the park. This Neighbourhood Issue will continue to run as we are still receiving reports of nuisance behaviour in the park areas. We contiune to patrol the parks and have had a few alcohol seizures, one youth has also been dealt with for being in possesion of cannabis. This issue will continue to run over the holiday and warm weather period, and will now encompass all park/playground areas.

Green Lane shops: WV/10/1670
You told us...about anti social behavour around the shops at Green Lane
We are responding... by continuing to monitor the situation. The reports of this anti-social behaviour seem to have reduced in number, and a local youth has been banned from one of the shops. This issue will continue to run and be monitored for the holiday period.

General update

Speeding in Charterhouse Road: WV/09/7711
The Neighbourhood Issue of speeding in Charterhouse Road has now been closed as the Community Speed Watch scheme is now up and running there, with volunteers going out and conducting speed checks.


Community Speed Watch - can you help?
Surrey Police is always looking for extra Community Speed Watch volunteers to work with us in tackling anti-social driving and helping to make Surrey's roads safer.

We provide full training, all the equipment – including hand-held speed detection devices – and ongoing support. Volunteers then help in educating motorists regarding speed and raising their awareness of the impact that anti-social driving has on local communities. Around 80 such schemes in the county are already making a real difference in reducing problems caused by anti-social driving.

If you are concerned about speeding vehicles in your area and would like to become involved with Community Speed Watch, or if you know of any friends or neighbours who may be interested, please contact Waverley’s Casualty Reduction Officer, PC Peter Harris on 01483 631625 or e-mail 1767@surrey.pnn.police.uk

Under age drinking
We are currently targeting youths drinking alcohol underage and those who purchase it on their behalf. I urge you to report all incidents of criminal damage to Surrey Police on 0845 125 2222. If you are aware of young people who are consuming alcohol underage, or of someone purchasing alcohol on their behalf, please report this to Surrey Police or call Crimestoppers anonymously on 0800 555111

Criminal Damage: WV/10/3561
Since creating this NI we have had no reported damages therefore this NI has now been Filed.

Please welcome our new PSCO Felicity Langley
As I am sure you are all aware PCSO Neil Warren has left us to join Surrey Police as a PC and we wish him all the best in his future. We have a new PCSO who started on Monday 2nd August and her name is Felicity Langley. I am sure you will all join me in welcoming her to the area and she is looking forward to meeting you all. She will be sharing her time between Farncombe, Milford and Witley while she is being tutored but will be with us full time in Early September. Please say hello when you see her around.

Warmer months: stay vigilant
When going out in the warmer weather, please make sure that valuable items such as sat-navs, ipods and handbags are not left on display in your car. Hide such items from view before leaving your vehicle or ideally keep them with you at all times.

While enjoying the weather in the garden with a BBQ or slaving way chopping back the jungle, please ensure that the front of your property is secure with windows closed or at least secure enough that no-one can reach in and help themselves left to items left lying around.

Ensure any belongings such as gardening equipment and bicycles are securely locked away after use. DIY stores sell shed alarms which are very effective and easy to install. Last year someone tried to break into a properly alarmed shed. The alarm emitted an ear-piercing screech, causing the offender to run away, discarding the tools he was going to use for the break-in.


Identity theft
Identity theft is a huge issue, especially with the amount of financial services etc that can now be applied for online rather than in person. An identity thief needs only a few small pieces of information: name, date of birth, address, National Insurance number and bank/credit card details. Below are a few helpful hints to keep your details safe:

Online security
• Ensure your computer has appropriate security software and firewalls installed
• If you use a shared computer, don't forget to log-off and delete the browsing history each time you finish using it
• Only use recognised websites and be sure that you know who you are dealing with
• If you are not expecting an email with a link attached, do not click on the link. Visit the site in question via your normal method
• Only use secure websites if carrying out transactions. These are shown by either showing 'https' in the address bar or a padlock icon in the browser
• Keep passwords and PIN numbers safe and do not use the same one for different accounts. When selecting a password ensure that it is not one that can be easily guessed - and change them regularly
• If using social networking sites/chat rooms, do not provide too much personal information. Identity thieves can use it to their advantage

Offline security
• Shred any documents containing your personal details before throwing them away, especially bank statements or other financial correspondence
• Make sure you know what date your bills and statements arrive. If one does not turn up on time, contact your supplier to find out why
• If you think your mail is being stolen or you do not receive any for a while, contact Royal Mail as someone may have set up a redirection of your post without your knowledge
• If you move house don't forget to redirect your mail to your new address
• When away on holiday ask someone you trust to pop in regularly and pick up any mail
• Arrange to collect new bank cards and cheque books from the bank rather than having them sent through the post, particularly if you live in shared-access property

Neighbourhood Panel Meetings
The feedback that we have recieved in relation to setting up a panel meeting suggests that a formal meeting is not something the community requires. Therefore we will continue to run our Street Surgeries at this time.

Written by FIN: 2774

Speeding in Charterhouse Road: WV/09/7711
The Neighbourhood Issue of speeding in Charterhouse Road will soon be closed as the Community Speed Watch scheme is now up and running there, with volunteers going out and conducting speed checks.


Community Speed Watch - can you help?
Surrey Police is always looking for extra Community Speed Watch volunteers to work with us in tackling anti-social driving and helping to make Surrey's roads safer.

We provide full training, all the equipment – including hand-held speed detection devices – and ongoing support. Volunteers then help in educating motorists regarding speed and raising their awareness of the impact that anti-social driving has on local communities. Around 80 such schemes in the county are already making a real difference in reducing problems caused by anti-social driving.

If you are concerned about speeding vehicles in your area and would like to become involved with Community Speed Watch, or if you know of any friends or neighbours who may be interested, please contact Waverley’s Casualty Reduction Officer, PC Peter Harris on 01483 631625 or e-mail 1767@surrey.pnn.police.uk


Green Lane shops: WV/10/1670
We are still receiving reports of anti-social behaviour near the Green Lane shops and are looking to use other resources, such as youth volunteers and Waverley Borough Council to help resolve this issue.


Criminal Damage: WV/10/3561
We have seen an increase in reports of criminal damage in Farncombe, especially in Station Road. In response, we have set up a Neighbourhood Issue (WV/10/3561) and will be including the location in our regular patrols and Safer Neighbourhood Patrols (SNAP).

We are currently targeting youths drinking alcohol underage and those who purchase it on their behalf. I urge you to report all incidents of criminal damage to Surrey Police on 0845 125 2222. If you are aware of young people who are consuming alcohol underage, or of someone purchasing alcohol on their behalf, please report this to Surrey Police or call Crimestoppers anonymously on 0800 555111


Warmer months: stay vigilant
When going out in the warmer weather, please make sure that valuable items such as sat-navs, ipods and handbags are not left on display in your car. Hide such items from view before leaving your vehicle or ideally keep them with you at all times.

While enjoying the weather in the garden with a BBQ or slaving way chopping back the jungle, please ensure that the front of your property is secure with windows closed or at least secure enough that no-one can reach in and help themselves left to items left lying around.

Ensure any belongings such as gardening equipment and bicycles are securely locked away after use. DIY stores sell shed alarms which are very effective and easy to install. Last year someone tried to break into a properly alarmed shed. The alarm emitted an ear-piercing screech, causing the offender to run away, discarding the tools he was going to use for the break-in.


Identity theft
Identity theft is a huge issue, especially with the amount of financial services etc that can now be applied for online rather than in person. An identity thief needs only a few small pieces of information: name, date of birth, address, National Insurance number and bank/credit card details. Below are a few helpful hints to keep your details safe:

Online security
• Ensure your computer has appropriate security software and firewalls installed
• If you use a shared computer, don't forget to log-off and delete the browsing history each time you finish using it
• Only use recognised websites and be sure that you know who you are dealing with
• If you are not expecting an email with a link attached, do not click on the link. Visit the site in question via your normal method
• Only use secure websites if carrying out transactions. These are shown by either showing 'https' in the address bar or a padlock icon in the browser
• Keep passwords and PIN numbers safe and do not use the same one for different accounts. When selecting a password ensure that it is not one that can be easily guessed - and change them regularly
• If using social networking sites/chat rooms, do not provide too much personal information. Identity thieves can use it to their advantage

Offline security
• Shred any documents containing your personal details before throwing them away, especially bank statements or other financial correspondence
• Make sure you know what date your bills and statements arrive. If one does not turn up on time, contact your supplier to find out why
• If you think your mail is being stolen or you do not receive any for a while, contact Royal Mail as someone may have set up a redirection of your post without your knowledge
• If you move house don't forget to redirect your mail to your new address
• When away on holiday ask someone you trust to pop in regularly and pick up any mail
• Arrange to collect new bank cards and cheque books from the bank rather than having them sent through the post, particularly if you live in shared-access property


Neighbourhood Panel Meetings
We are still considering the setting up of a Neighbourhood Panel meeting for the area to give local residents and businesses an opportunity to raise any issues or concerns. The meeting will also give us a chance to update you on what we are doing to address issues and concerns in the area. If you feel that this is something that would benefit you or the community, please get in touch. Our contact details are listed above.

Written by FIN: 2774