Coronavirus (Covid-19): Please only call 999 if it is an emergency. If it's not an emergency, use our online services if you can. Please only contact us about a social distancing violation if you think there is a serious breach of the rules.
Complaints are an important way for us to learn where we are falling short as a service and correct it as quickly as possible. Find out about our complaints process, how to make a complaint, how we deal with them and what you can do if you're not satisfied with the way your complaint was handled.