Partner organisation support helplines
If you’re experiencing domestic abuse, we can put you in touch with other support organisations that understand your specific needs. Below you’ll find a list of organisations who can assist you.
The police
Call the UK police non-emergency number, 101, if you need support or advice from the police and it's not an emergency. If you're deaf or hard of hearing, use our textphone service on 18001 101.
If you're in danger but you can't talk, you should still call 999, then follow these instructions depending on whether you're calling from a mobile or a landline.
Local help
Provides information on how to get help and keep yourself and your children safe.
East Surrey Domestic Abuse Service
East Surrey Domestic Abuse Services is an independent charity providing help and advice in the borough of Reigate & Banstead and the districts of Mole Valley and Tandridge.
North Surrey Domestic Abuse Service
Managed by Citizens Advice Elmbridge (West), this service provides free, confidential advice to anyone aged 16 or over living in the boroughs of Epsom & Ewell, Elmbridge or Spelthorne.
South West Surrey Outreach helpline
Gives advice to those affected by domestic abuse living in Guildford and Waverley, including Godalming, Farnham and Merrow.
The Your Sanctuary domestic abuse helpline runs from 9am till 9pm, 7 days a week, offering listening support, information and signposting. An online chat service is available via their website.
Your Sanctuary also runs two safe houses for women and children fleeing from domestic abuse, and a specialist male support service available to men across Surrey.
National helplines
Domestic Violence Assist
Specialises in assistance to obtain emergency injunctions from being further abused.
Phone: 0800 195 8699
National Centre for Domestic Violence
Specialises in assistance to get emergency injunctions from being further abused.
Phone: 0800 970 2070
Women’s Aid Domestic Violence Helpline
Free 24-hour national helpline run by Women’s Aid and Refuge.
Phone: 0808 2000 247
Hourglass
The Hourglass confidential helpline provides information and support to anyone concerned about harm, abuse or exploitation of an older person.
Phone: 0808 808 8141
Men’s Advice Line
Confidential helpline for male victims of domestic abuse.
Phone: 0808 801 0327
National LGBT Domestic Abuse Helpline
Emotional and practical support for LGBT+ people.
Phone: 0800 999 5428
National Stalking Helpline
Guidance on the law, how to report stalking, gathering evidence, staying safe and reducing the risk.
Phone: 0808 802 0300
Victim Support
Free and confidential help to victims of crime, witnesses, their family and friends.
Phone: 0808 1689 111
Advice and support for those who are finding it difficult to manage their behaviour, male victims of domestic abuse, and young people using violence and abuse in close relationships.
Phone: 0808 802 4040