Did you see any suspicious activity around an ATM machine in Caterham?
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Officers are appealing for anyone who may have seen any suspicious activity around a cashpoint machine in Caterham to get in touch.
This follows a reported incident involving a Barclays ATM in The Square yesterday (December 22) at 11.30am. The victim was using her card to get money out of the machine and was approached by a woman who told her there was a problem with it and engineers had been called. She was then told that she would need to input her PIN three times and the female suspect looked away as she did this. However, the victim then noticed to men standing behind her who then quickly disappeared after she had put in her PIN.
The victim asked a passing member of the public if they could go into the bank and ask if her card was there. Staff at the bank confirmed that her card was not in the machine. She then called her own bank to stop the card but was told that £300 had already been taken from another ATM.
The female suspect is described as Asian, aged between 20-25, pretty and wearing a mask. The two male suspects were also described as Asian and of similar age.
If you have any information, please contact us quoting PR/45210135171 via:
Webchat using the chat button on the right hand side of the page
If you do not wish to leave your name, please call the independent charity Crimestoppers on 0800 555 111.
Officers are reminding people to be vigilant when using cash machines and to tell police immediately if they see anything unusual or anyone acting suspiciously. If possible they should not leave the scene if their card is retained but call for help and inform their bank as soon as possible to prevent cash being stolen.
Surrey Police takes any theft or credit card fraud matters seriously and offers the following advice: • Check the machine to see if there is anything stuck to it or anything looks unusual about it. If there is, do not use the machine – report it to the police or bank immediately. • Do not let anyone see you input your PIN. Use your free hand to cover the PIN pad to prevent anyone seeing your PIN as you key it in. • If you are interrupted or distracted by anyone when using an ATM, cancel the transaction and try to recover the card. • If the machine does not return your card, report it immediately to your card issuer. • Tell your bank immediately if you notice anything unusual on your statements.