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Can you help us identify this man as part of an ongoing fraud investigation?

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ID sought

14:13 14/02/2022

We are appealing for the public’s help in identifying the man in these images in connection with an ongoing fraud investigation.

We were called to a residential address at Golf Club Road in Woking on Monday, 31 January following reports of fraudulent activity against an elderly victim. The victim, a man in his late eighties was called at around 1pm by someone pertaining to be from the police who was claiming that they were investigating fraud at a local NatWest Branch.

The victim was kept on the phone for a number of hours and even transferred to someone else pretending to be a NatWest advisor. He was then told that he would be visited by a man who would need to collect his cards and PIN numbers.

A short while later, a man arrived who rook three debit cards and two credit cards along with the relevant PIN numbers. Around £1000 was then withdrawn from the various accounts. One of the withdrawls was made from the Wych Hill cash machine in Woking.

We are appealing for the public’s help in identifying the man in these images, who we believe could assist us with this investigation.

If you recognise this man or have any further information which could assist us with this investigation, please contact us quoting PR/ 45220011547 via:

  • Webchat using the chat button on the right hand side of the page
  • Our online reporting tool https://www.surrey.police.uk/tua/tell-us-about/cor/tell-us-about-existing-case-report/
  • Calling us on 101

If you do not wish to leave your name, please call the independent charity Crimestoppers on 0800 555 111. 

This type of fraud is usually highly organised and very lucrative for offenders. Victims face a significant financial loss and suspects often prey on older or more vulnerable adults.

Please look out for your elderly or vulnerable relatives or neighbours, and pass on the key information below:

  • Your bank or the police will never call you to ask you to verify your personal details or PIN by phone or offer to pick up your card by courier. Hang up if you get a call like this.
  • If you need to call your bank back to check, wait five minutes; fraudsters may stay on the line after you hang up. Alternatively, use a different line altogether to call your bank.
  • Your debit or credit card is yours – don’t let a stranger take it off you. You should only ever have to hand it over at your bank. If your card is cancelled, you should destroy it yourself.

If you have been a victim of fraud, please report it to Action Fraud online on their website or by calling 0300 123 2040. If you’ve given your bank details over the phone or handed your card to courier, call your bank straightaway to cancel the card.

 

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