Surrey Police issues warning about ATM distraction thefts

Surrey Police is issuing a warning about ATM distraction thefts and encouraging residents to remain vigilant.

PC Ellis Cox is a local officer in the Runnymede Neighbourhood Policing Team and has been involved in investigating this type of crime. He said: “These criminals are adept at creating distractions. This could be anything from dropping something to telling you the card machine isn’t working, all designed to avert your attention while an unseen accomplice steals your valuables.

"We know it’s not always easy, but try to be aware of anyone near you when you’re at an ATM. Being aware of your surroundings and not being distracted makes it harder for people to take advantage and less likely that they’ll try to.

"Thieves will watch as you enter your PIN or distract you while you’re withdrawing cash so remember to be vigilant. Cover your PIN and keep an eye on your card at all times. If someone taps you on the shoulder or tries to speak to you, just ignore them.

"When you've left the ATM, put your card away immediately."

 

Surrey Police is committed to catching these deceptive criminals. We’re currently investigating a report of a bank card theft that took place outside Addlestone Tesco on Station Road. The theft occurred at around 2.50pm on Tuesday, 8 March. The victim was using the ATM when she was approached by a woman who distracted her and took her bank card. After this a man approached the victim, pretending to offer help but asking for the victim’s personal details and PIN.

Upon realising what had happened the victim went to speak to a security guard inside Tesco.

The suspects withdrew £200 from a nearby ATM using the victim’s card.

We’d like to speak to two people in the footage in connection with this investigation. This is the man with the baseball cap and the woman with dark hair.

If you were in the area at the time or have any information that could help, please contact us quoting 45220025421 via:

• Webchat on our website https://www.surrey.police.uk/
• Online https://www.surrey.police.uk/tua/tell-us-about/cor/tell-us-about-existing-case-report/
• Calling us on 101

 

If you do not wish to leave your name, please call the independent charity Crimestoppers on 0800 555 111.

To learn more about how a thief might try to distract you, watch this video by the Royal Bank of Scotland: https://www.youtube.com/watch?v=ZccsoNyWFSY