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Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) conduct a range of inspections to independently assess all police forces in England and Wales and make recommendations to improve.
More information on the HMICFRS website.
Engaging with and treating the public with fairness and respect- GOOD
Preventing crime and anti-social behaviour- OUTSTANDING
Responding to the public- ADEQUATE
Investigating crime- GOOD
Protecting vulnerable people- GOOD
Managing offenders and suspects- REQUIRES IMPROVEMENT
Building, supporting and protecting the workforce- ADEQUATE
Strategic planning, organisational management and value for money- ADEQUATE
More information on the HMICFRS website.
Effectiveness
Efficiency
Legitimacy
More information on the HMICFRS website.
More information on the HMICFRS website.
Effectiveness
Efficiency
Legitimacy
* Her Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) judgments are outstanding, good, requires improvement and inadequate.
The Police and Crime Commissioner (PCC) has published the full Police and Crime Plan which details the six public police and crime priorities for Surrey. This Plan sets the strategic direction for the Force and partners in criminal justice and community safety.
The full Police and Crime Plan is available on the PCC website, which also includes the public consultation that fed into this year's plan.
Please refer to the HMIC Crime Comparator for full details of how Surrey Police compares to other forces.
101 & 999 Call Performance |
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April 2023 |
999 | 101 |
Total number of calls | 14,013 | 17,049 |
Average caller waiting time | 14s | 7m13s |
March 2023 |
999 | 101 |
Total number of calls | 15,435 | 21,126 |
Average caller waiting time | 35s | 11m15s |
February 2023 |
999 | 101 |
Total number of calls | 12,863 | 17,543 |
Average caller waiting time | 10s | 8m36s |
January 2023 |
999 | 101 |
Total number of calls | 13,031 | 17,836 |
Average caller waiting time | 4s | 5m01s |
December 2022 |
999 | 101 |
Total number of calls | 13,721 | 16,123 |
Average caller waiting time | 6s | 5m18s |
November 2022 |
999 | 101 |
Total number of calls | 13,905 | 17,961 |
Average caller waiting time | 5s | 6m |
October 2022 |
999 | 101 |
Total number of calls | 14,380 | 18,962 |
Average caller waiting time | 7s | 6m41s |
September 2022 |
999 | 101 |
Total number of calls | 13,637 | 20,638 |
Average caller waiting time | 6s | 6m20s |
August 2022 |
999 | 101 |
Total number of calls | 15,089 | 21,480 |
Average caller waiting time | 5s | 6m11s |
July 2022 |
999 | 101 |
Total number of calls | 16,035 | 23,865 |
Average caller waiting time | 7s | 7m13s |
June 2022 |
999 | 101 |
Total number of calls | 14,393 | 24,852 |
Average caller waiting time | 4s | 3m54s |