Latest video message from Chief Constable Gavin Stephens, 2 April 2020

Application for Police Emergency Volunteers

Surrey and Sussex Police are continuing to plan ahead during this period of dealing with Covid 19. In particular we are looking at contingencies in case our resources reduce or if we need additional specific skills and experience. As such we are creating a database of retired Police Officers, Specials and Police Staff, who may wish to return to policing for a temporary period, and members of the public who may have specific skills that would be of use.

To register interest click here

We will be in touch with you as we develop our resourcing needs.

In the meantime we would be grateful if you could assist us by acting as our ambassadors by following, and encouraging others to follow the current Government advice to halt the spread of the virus.

We encourage you to sign up to ‘In the know’ for Surrey and Sussex Police where you will get tailored updates relating to policing activity.

Thank you for your interest in helping us, it is appreciated.

Please note you do not have to complete the diversity element of the link. 

Front Counter Closures

The police front counters at the following locations (shared with local authorities) are closed to the public until further notice.

We continue to have officers based at these locations, but we will not be able to meet the public without a prior appointment.

  • Elmbridge Civic Centre
  • Epsom Town Hall
  • Woking Civic Centre

Find your nearest police station

Answering bail

If you are required to answer bail, you must do this in person at any police station or front counter.

If the police station or front counter is closed you may use the yellow phone outside, but you will not be recorded as having answered bail unless you speak to our Contact Centre.

If you are unable to answer bail due to self isolation because you, or someone you live with, has symptoms (not social distancing) please use the online "tell us about" form in plenty of time before your bail is due.

Presenting documents after a vehicle has been seized

To present documents after your vehicle has been seized, you will need to attend any Surrey police station between Monday to Friday, 08:00 to 21:00.

You can find your nearest police station here.

Reporting crime

In order to allow us to keep our emergency lines open to those who have no other way of contacting us, we’d be grateful if you can report non-emergency crime using the online reporting system.

If you do not have access to the internet, you can dial 101, or use the yellow phone outside police stations.

In an emergency where a crime is in progress or a life is at risk, always dial 999.

Other non-essential services

In order to support our front line, we are reviewing the following non-essential services for the foreseeable future:

OVRO (Registering as a foreign national)

Travelling to a Police Station to register for the first time, or to report a change in circumstance has been deemed non-essential whilst social distancing measures are in place.

Please do not attend a Police Station to register as a foreign national or to register a change in circumstances.

The Home Office are aware of this decision and your visa conditions will not be affected.

If you wish to register please email or call 01483 639516 and provide your details, the team will get in contact with you to re organise attendance when normal service is resumed, or alternatively check back here for further advice in the coming weeks.

Further advice on registering as a foreign national

Fingerprints for visas and work permits

Travelling to a Police Station to obtain fingerprints for non-EU visa and work permits, or for certain passport applications, has been deemed non-essential whilst social distancing measures are in place. As such we request that you do not attend a Police Station to do so.

Please keep checking our website to see when this restriction has been lifted.

Further advice on fingerprints

Firearms Licensing

We are currently considering the impact of Covid-19 and social distancing on firearms licensing, firearms license renewals and the associated home visits. We will update the website once a decision is made.

Meet the beat and engagement events

We will not be hosting or attending any "meet the beat" or similar community engagement events for the foreseeable future. You can keep up to date with our local teams on Facebook and Twitter, or by joining

Surrey Police Facebook Pages:

Surrey Police Twitter Pages:

Crime prevention

While the current situation is bringing out the best in many of our communities, we are also expecting a rise in some specific crimes as a result of the measures bought in to combat corona virus:

Frequently Asked Questions

The restrictions that are being bought in to stop the spread of Covid-19 are unprecendented, and in some cases we are still understanding what can and can't be done to enforce them.

Please check back frequently, as the advice is liable to change as the situation develops.

Essential and non-essential Travel

You are asked to avoid all non-essential travel, including avoiding travel to and from work if at all possible.

My car requires an MOT

The government has anounced that, from 30 March 2020, MOT due dates for cars, motorcycles and light vans will be extended by 6 months. This is being done to help prevent the spread of coronavirus.

Further information on

Vehicles that are due an MOT before 30 March (and may not have completed that due to the owner self isolating) are subject to different guidance.

I am expecting to move house

This is not a policing matter, however we have been asked this question a number of times. Our advice is, if at all possible, you should avoid moving house.

If you are legally committed to moving house (for instance your tenancy has come to an end or you have exchanged on a property) it may be difficult to delay.  We advise speaking to all the parties involved as soon as possible to try and avoid the need to move.

I have just seen an officer carrying out a speedcheck

Our road safety and speed checks will continue as long as we have the resources to support them.

Speeding and other road safety checks are an important part of our approach to preventing road collisions - the most serious of which would put extra strain on the NHS at a time when it is already under extreme pressure.

Social distancing and self-isolation

Can you disperse groups of more than two people?

The advice to stay at home, and avoid people is there to save lives, reduce the impact on the NHS and protect our loved ones.

British policing is founded on respect and engagement with the public. We resolve issues daily by talking to people and reasoning with them and that will continue.

However, if people are non-complaint with the regulations, we will be enforcing them, as the public would want us to. This includes dispersing groups of more than two people. Those who refuse will face a fine.

If you are concerned about groups of people, this would count as anti-social behaviour and can be reported online.

I want to report a business that should not be open

The local authority environmental health and trading standards officers are responsibile for enforcing the regulations requiring businesses such as pubs, cinemas and theatres to close.

You can report businesses that you believe should not be open to

Do I need to inform the police if I am self isolating

Do not call the police to report that you are self isolating or that you are infected with Covid-19 coronavirus.

If you are unable to answer bail due to self-isolation because you, or someone you live with, has symptoms (not social distancing) please use the online "Tell Us About" form in plenty of time before your bail is due.

For more information on what to do if you suspect you may have corona virus, visit the NHS 111 website.

If you are contacting us about a policing matter we may ask if you are self-isolating in order to manage the risk to officers and staff who may attend.

Coronavirus Bill and new policing powers

We are working around the clock with local partners to respond to the coronavirus emergency.

The new policing legislation allows police to act in support of public health officials and enforce the government's guidelines around public safety amid the coronavirus pandemic.

We will continue to take the existing approach to explain and engage with members of the public in breach of the new rules but policing powers will be there for officers to enforce as a last resort.

These FAQs will help you understand the new legislation, why it is being put in place and how it is going to be enforced.

What is the Coronavirus Bill?

The new Coronavirus Bill provides police officers with the power to take people they suspect of having Covid-19 to be tested. It also provides the government with the power to prohibit events or gatherings and to close or restrict access to premises.


Does the Coronavirus Bill mean I can't leave home?

The Coronavirus Bill is designed to help save lives. The  measures don't prevent people from leaving their homes but during the emergency, nobody should leave their premises unless they have a reasonable excuse.

What will Surrey Police be able to do if those who have tested positive for COVID-19 coronavirus, or who are suspected of having it, are not self-isolating?

The new legislation provides Public Health Officers with the power to quarantine those who have tested positive for COVID-19, or those they reasonably suspect have the virus. It would also provide police officers with powers to take people they suspect have coronavirus to be tested or assessed by Public Health Officers.

What is Section 21 of the Coronavirus Bill?

Section 21 of the Coronavirus Bill provides Public Health Officers the power to quarantine those who have tested positive with, or those they suspect have COVID-19.  It also provides police officers with powers to take people they suspect have coronavirus to be tested.

What is Section 22 of the Coronavirus Bill?

Section 22 of the Coronavirus Bill provides the UK government with the power to issue directions prohibiting any event or gathering. It also provides the government with the power to close or restrict access to any premises.

What powers will police have to disperse gatherings and groups of people?

The new legislation gives UK governments the power to issue directions prohibiting any event or gathering. It also provides UK governments with the power to close or restrict access to any premises.

What will you do if you see more than two people in public together?

Police will disperse groups of more than two people, except where they are from the same household. Those who refuse could face a fine under new legislation. These measures are here to save lives and we hope the public will adhere to them.

Why has the new legislation been introduced?

The legislation has been introduced to prevent, protect against, delay or otherwise control the spread of coronavirus. It will also allow the most appropriate deployment of medical or emergency personnel.

What happens if people do not comply?

The government has been clear that it expects people to do the right thing in order to protect the NHS, which will save lives. The vast majority have done so. These powers will support officers in dealing with those who have not yet fully understood the gravity of the situation. The Bill makes it an offence to organise a prohibited gathering, which would be punishable, on conviction, by fine.

How much is the fine?

The fine is £60. Individuals will be informed about why they’ve received a fine, how they can pay it, and what the consequences of non-payment are. They should immediately go home if they have received a fine, or they can be taken home where necessary to do so. Receiving a fine isn’t a criminal offence and won’t require a court appearance if paid. For those who continue to not follow the guidance, the fine can be doubled each time and summary prosecution can be sought for those who refuse to pay or comply. The £60 fine can fall to £30 if paid within 14 days.

Can under 18s be given a fine?

Direct enforcement will apply to adults only. For those under 18, officers will encourage, and ask that responsible adults ensure their children comply with the government request. If those adults fail to protect their children by complying with the regulations, they may be given a fine, and escalation of fines, as they are responsible for their children’s actions.

Do police have any existing powers they can use to help enforce government guidance?

It is vital that we make best use of current and every day policing powers in addition to any new legislation. This includes dispersal powers and community protection notices contained within the Anti-Social Behaviour, Crime and Policing Act 2014, and closure powers under the Licensing Act 2003.

How will police go about using and enforcing this new legislation?

In line with the way we police most situations the emphasis should be on engaging, explaining and encouraging first, with enforcement being an absolute last resort in our tactical options. Officers are encouraged to be as visible as possible in these uncertain times for the public.

What protection is in place for police coming into contact with the public?

The Prime Minister and Health Secretary have both talked about introducing the testing of emergency workers who are in constant contact with the public. We are awaiting guidance from the NPCC as to whether this includes front line officers.

What briefing has been given to officers enforcing this new legislation?

Police powers will be used where appropriate and with restraint. Our most effective power is our ability to engage with individuals and our communities to explain the important of following and abiding to the government's advice and the new rules, recognising that this is a significant shift from normality for everyone. The measures taken have been brought in to protect the NHS and save lives.

You’re asking officers to approach people who could be sick, is this safe?

The police have a duty to protect life and property; prevent and detect crime; maintain the peace and activate contingency plans where there is a threat to life. We will continue to do this and we are working hard to ensure officers have the kit they need.

What are the force’s message to the public at this time?

These new measures are there to save lives and protect our loved ones. We will be enforcing them, as the public would want us to. Follow the advice, stay at home and help us to help the national effort.

Public car parks at beauty spots are full. Should people be driving to locations to take exercise? Is it okay for people to be driving to a location away from home to walk a dog?

Government guidance is that people can take one form of exercise from their home which may be a dog walk and that any travel should be undertaken for essential journeys only. This does not mean travel to and from locations away from home.

Can police officers ask for proof of reason from people in the streets?

We will be talking to people on the streets. The vast majority of people will be out there for a legitimate purpose, but we will have to ask about people who aren't, and if people refuse to comply with rules, then we will enforce them.

COVID-19 BSL - Police Powers and Restrictions

Please find below a series of videos with BSL subtitles which provide information on the restrictions on the public and policing powers to keep people safe in this time of national emergency.