We look forward to welcoming you to Surrey Police's 2023 Open Day, the first of its kind since 2014. This event was originally scheduled for 11 September 2022, however was cancelled after the sad passing of Her Majesty Queen Elizabeth II.
You can register for free tickets on Eventbrite here.
Below are the answers to some questions you may have about the event.
The Open Day will be taking place on Sunday 23 April on the fields of Surrey Police’s Headquarters - Mount Browne, GU3 1LH. The event entrance will be via The Ridges.
What time is the event?
General admission for the Open Day is from 11am-4pm, with the Anna of Avondale dog trials taking place from 12pm-3pm.
Accessibility tickets can be booked for those that would prefer to visit at a quieter time, between 10am-11am.
Last entry is at 3pm with the event closing at 4pm.
Where can I park?
There will be free parking at the Artington Park and Ride, GU3 1LP. This is 5 minutes walk to the event entrance, via The Ridges. Vehicles are left at your own risk.
There will be a free shuttle bus service from the Artington Park and Ride throughout the day for people with disabilities and those attending with them. This is wheelchair accessible and does not need to be pre-booked.
We had a limited amount of onsite parking for Blue Badge holders and via pre-registration only. This is now fully booked. If you booked a space you will be required to show your Blue Badge and confirm your car registration with event staff.
Are you near public transport?
Guildford train station is about 30 minutes’ walk away. Buses are available from Guildford town centre with a bus stop located by the entrance to The Ridges.
How do I book tickets?
Tickets to the event can be booked via Eventbrite. There are two ticket types: general admission and accessibility admission. Please make sure to correctly select the ticket type you need - accessibility tickets are very limited in number and should only be booked by those with additional needs or disabilities.
Can I show up on the daywithout a ticket?
Only those who have booked and can present their E-tickets will be allowed to enter. Tickets can be booked until 2pm on the day although we highly recommend booking as soon as possible as we may run out before then. Visit our Eventbrite to find out more.
How muchis the Open Day?
Tickets are free! However, you must register via Eventbrite with your name and email address. We will have collection buckets around the site to support this year’s Chief’s charity, The Big Leaf Foundation – donations are optional. There will be catering vans which you will need to pay for but are welcome to bring your own food or a picnic. Parking at the Artington Park and Ride will be free.
On the day
What do I need to bring on the day?
Please bring a copy of your ticket either printed or electronic. We will have a team on the gate who will facilitate your entry to the event. Please be aware there may be random bag searches.
We don’t know what the weather will be yet but please come prepared – rain or shine – with raincoats, sun cream, hats etc.
What happens if it rains?
The show must go on! Unless there are specific weather warnings in place or it would be dangerous to go ahead with the event, the Open Day will still run during rain.
Can I get something to eat?
You certainly can! You can grab a bite to eat at our catering vans. Alternatively, you are welcome to bring your own food with you and eat at our designated picnic space.
Is there a bar?
Alcohol is prohibited on site. We will have caterers on site serving water, soft drinks, tea, and coffee.
Can I bring my own food and drink?
Yes! We will have picnic spaces for you to enjoy your own food at, either at tables or you are welcome to bring a picnic blanket.
Can children come?
Yes! There will be lots to keep children entertained, from police vehicles, puppy meet and greets, and the chance to be a detective! Children must be supervised at all times.
Can I bring mydog?
Unfortunately, we will not be allowing pet dogs at the event. Assistance dogs are of course permitted but please have them in a harness and clean up after them responsibly.
Will there be seating?
Yes, seating will be provided in our large dining marquee as well as benches and picnic tables around the field.
Is there anywhere I can check in my bags or pram?
We are unable to provide a space for you to drop off any personal items. Any personal items must be kept with you at all times. Any unattended items may be removed.
Could the Open Day be cancelled?
In the very unlikely event that the Open Day is cancelled we will contact ticket holders via email and share information on our social media pages.
How safe is the event?
A number of safety and risk assessments have taken place in advance of the event to ensure it runs as safely and securely as possible. The event management team will be on site during the day to oversee the running, and a number of colleagues will be on hand to help with any queries or concerns you may have.
There will be no vehicles moving around the event site unless directly supervised by Surrey Police teams and there will be a first aid point with medical assistance facilitated by St John Ambulance.
What are you doing to accommodate those with additional needs or disabilities?
We are aiming for our event to be as inclusive as possible for those with additional needs or disabilities. This includes using the first hour of the Open Day (10am-11am) as an accessible hour which will be limited to 100 people who need to attend during a quieter and less crowded environment. You can book an accessible hour ticket here.
There will also be a quiet space on site for anyone to use if they need to get away from the crowds for a little while.
Our disabled parking spaces for Blue Badge holders have now been fully booked. However, we will be providing a shuttle bus service throughout the day from the Artington Park and Ride for people with disabilities and mobility issues and those attending with them. This is wheelchair accessible and does not need to be pre-booked.
There will be a Mobiloo unit on site which provides a large, clean toilet and changing space with hoist for those that may need it.
What about the Emergency Alert test planned for the day?
At 3pm on Sunday, 23 April, there will be a national test of the UK’s new Emergency Alerts system. The test alert will be sent to most mobile phones across the UK, where they will make a siren-like sound for up to 10 seconds, even if on silent. A message will also display on the phones. All staff and volunteers at the event are aware of the test, and will be on hand to support members of the public, should they have any concerns. More information on the alert can be found on the Government’s website.
If I have any other questions, who can I contact?
You can send us a direct message on Facebook, and someone will get back to you.