Our Force performance
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Our Plan
In September 2023, we launched Our Plan, a bold roadmap outlining how we will unite as one team to fight crime and protect people; earn the trust and confidence of all our communities; and be here for everyone who needs us, putting service before self.
Positively, many of the areas HMICFRS highlighted for improvement align perfectly with the goals set out in Our Plan. By staying focused on our mission, we will not only continue to progress, but we’ll directly contribute to addressing the very issues noted in the previous inspection.
You can read more about it here.
Force Management Statement
The Force Management Statement (FMS) is a self assessment that the Force prepares and provides to HMICFRS each year. It is central to Forces' strategic, financial and workforce planning processes.
The FMS is used by HMICFRS to inform their inspections of the Force’s efficiency, effectiveness and legitimacy, inform any thematic inspections, supplement their monitoring of the Force’s performance and inform HM Chief Inspector's annual State of Policing report.
Please click here for the latest Force Management Statement (30th June 2025).
The Police & Crime Plan
The Police and Crime Commissioner (PCC) has published the full Police and Crime Plan which details the six public police and crime priorities for Surrey. This Plan sets the strategic direction for the Force and partners in criminal justice and community safety.
The full Police and Crime Plan is available on the PCC website, which also includes the public consultation that fed into this year's plan.
His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS)
His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) conduct a range of inspections to independently assess all police forces in England and Wales and make recommendations to improve.
Forces can be graded in the inspected areas of business as:
· Outstanding
· Good
· Adequate
· Requires Improvement
· Inadequate
Current HMICFRS Inspection
2025/27 PEEL inspection
Leadership and force management – REQUIRES IMPROVEMENT
Attracting, developing, and retaining the workforce and creating a diverse and inclusive workplace – REQUIRES IMPROVEMENT
Using powers fairly, appropriately, and with justification – GOOD
Preventing and deterring crime and antisocial behaviour and reducing vulnerability – GOOD
Responding to the public – ADEQUATE
Investigating crime – REQUIRES IMPROVEMENT
Safeguarding children and adults at risk of harm – ADEQUATE
Managing fraud – REQUIRES IMPROVEMENT
More information on the HMICFRS website.
You can find our statement in response to the HMICFRS PEEL inspection here.
Previous HMICFRS Inspections
Preventing crime - GOOD
Managing offenders - GOOD
Investigating crim - ADEQUATE
Police powers and public treatment - ADEQUATE
Protecting vulnerable people - ADEQUATE
Leadership and force management - ADEQUATE
Recording data about crime - REQUIRES IMPROVEMENT
Developing a positive workplace - REQUIRES IMPROVEMENT
Responding to the public - INADEQUATE
More information on the HMICFRS website
In response to the HMICFRS/PEEL findings, please find our statement here.
More information on the HMICFRS website.
Engaging with and treating the public with fairness and respect- GOOD
Preventing crime and anti-social behaviour- OUTSTANDING
Responding to the public- ADEQUATE
Investigating crime- GOOD
Protecting vulnerable people- GOOD
Managing offenders and suspects- REQUIRES IMPROVEMENT
Building, supporting and protecting the workforce- ADEQUATE
Strategic planning, organisational management and value for money- ADEQUATE
More information on the HMICFRS website.
Effectiveness
- Preventing crime and tackling ASB - OUTSTANDING
- Protecting vulnerable people - GOOD
Efficiency
- Meeting current demands and using resources - REQUIRES IMPROVEMENT
- Planning for the future - REQUIRES IMPROVEMENT
Legitimacy
- Ethical and lawful workforce behaviour - GOOD
- Fair treatment of the workforce - GOOD
More information on the HMICFRS website.
- How effective is the force at recording crime - GOOD
More information on the HMICFRS website.
Effectiveness
- Keeping people safe and reducing crime - GOOD
Efficiency
- Keeping people safe and reducing crime - GOOD
Legitimacy
- Keeping people safe and reducing crime - GOOD
Stats and Data
Click here to view statistics and data including:
- Use of force
- Stop and search
- Crime maps
- 999 performance data
- Surveys and research
- Super complaint
- Completed Misconduct Hearings 2022- 2025