Request a collision report

Please note: if you submitted a road traffic incident report on this site, you'll be able to download a copy of your report once you've submitted it. That report is a collision report. You can then send that report to your insurance company or solicitor. 

Should you still require a collision report from us, you need to complete the request a collision report form (download it at the bottom of this page) and post it to us.

• client's name
• insurer or solicitor’s name, phone number and email address
• insurer or solicitor’s full address including the postcode (this is where the copy of the report will be sent)
• the date and time of the incident
• the location and postcode of the incident

When to request a report

Collision reports can only be released once the case has been closed. Therefore, requests for road traffic collision reports cannot be progressed until the investigation into any offence is complete.

Usually this will take six months, so we ask that you do not submit your request until a minimum of six months after the date of incident. We can then process it as soon as the investigation is completed. Requests/payments received earlier than this will be returned to you to resubmit at least six months after the incident.

Costs and payment

Costs

• To request third party details: £37.80.
• To request a copy of the police report: £106.50.
• To request a collision reference number: £32.40.
• To request a cost estimate or disclosure of information not covered in standard reports: £96.50.

See our full list of fees and charges.

Payment

Step 1: Make your BACS payment

We currently only accept BACS payments. Please follow the steps below using the details shown.

Account name: Surrey PCC General

Account number: 70147281

Sort code: 40-11-60

Bank: HSBC

Bank address: 60 Queen Victoria Street, London. EC4N 4TR

VAT number: 207 9889 59

IBAN: GB12HBUK40116070147281

Please ensure that when submitting the payment by BACS that you put the collision reference number in as the payment reference. Any other reference will cause delays in you obtaining the police report. If you don't have this, use the vehicle registration number as the payment reference.

Step 2: Send us your remittance advice

Please email a copy of the remittance to our Accounts and Purchasing team quoting our reference number, the date of the incident and your client’s full name.

Step 3: Send in your form

Once your BACS payment has been submitted, please email us with your completed form so that we can action your request as soon as possible.